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It's theatre. It's fun! Help everyone have a great time by following a few guidelines.

Code of Conduct

We are committed to being a racially, culturally, and socially just organization. We uphold a safe environment wherein all people are treated with respect and dignity. It is our expectation that all staff, visitors, and patrons comply with this code of conduct and we reserve the right to relocate or remove any person from our theatre who disregards our commitment.

Performance Cancellation Policy

We are committed to honoring our performance calendar and rarely have to cancel a performance.

If you are scheduled to attend a performance that is cancelled, our Box Office staff will make their best efforts to contact you in advance, and you may move your tickets into another performance of your choice. To reschedule your performance, please contact the Box Office in person or by phone at 206.443.2222. Box Office hours are noon-6 p.m./performance time. The Box Office voicemail will be updated with any temporary hour changes or closures. All performance cancellations will also be listed on the Seattle website on social media.

If you are unable to make it to a performance because of weather conditions, please call the Box Office within 48 hours of the missed performance. We will do our best to seat you in another performance of the same show as availability permits; comparable seating is not guaranteed. Please note there are no refunds. If you are subscriber, you can exchange your tickets online up to 24 hours before your show date and time.

Late Seating Policy

BAGLEY WRIGHT THEATRE

Late seating is subject to availability and is not guaranteed.

All shows at Seattle Rep start at 2 p.m. for matinees and 7:30 p.m. for evening performances. If a patron arrives after the show has started, we will make every effort to get them into late seating in the back of the balcony upon arrival, regardless of where their ticketed seat is. No patron may take a seat on the main floor once the show has started.

Patrons may relocate to their ticketed seat at intermission, should the show have one. Patrons will remain in late seating for the duration of the show when there is no intermission. Should there be no late seating available in the balcony, patrons will be directed to standing room on the balcony level.

LEO K. THEATRE

Late seating is subject to availability and is not guaranteed.

Patrons arriving after the start of the show are held in the Leo K. lobby regardless of their original ticketed seat. No patron may take a seat on the main floor once the show has started. At a pre-determined moment in the show, the house manager will take all late patrons up to the balcony for late seating. Patrons may relocate to their ticketed seat at intermission, should the show have one. Patrons will remain in late seating for the duration of the show when there is no intermission. Should there be no late seating available in the balcony, patrons will be directed to standing room on the main floor.

Additional Policies

  • Cell phones disrupt our performance. Please turn them off or set them to silent mode before the performance.

  • Emergency Contact — Doctors and others who may need to be contacted in an emergency may leave the number 206.443.2210 with their call services. Be sure to give your name and seat numbers to the house manager if you expect to be contacted.

  • Photography and sound or video recordings are prohibited during the performance.

  • We generally recommend our shows for children 12 years or older. Check with the Box Office if you have questions about suitability. Please no babes in arms.

  • Smoking Areas — There is no smoking in the theatre or lobbies. Washington state law prohibits smoking in areas of public assembly as well as smoking within 25 feet from entrances, exits, windows that open, and ventilation intakes.

  • Exits — To ensure your safety in case of fire or any other emergency, take a look at the exit route nearest your seat.